Real Estate Telecaller

Brickbuddys Digital SOlutions Pvt Ltd is hiring for Real Estate Telecaller !

About the Company:

Brickbuddys Digital Solutions Pvt Ltd is seeking a dynamic Real Estate Telecaller / Inside Sales Executive to join their team in Hyderabad. The company is dedicated to providing exceptional real estate services and is looking for a motivated individual to contribute to their sales efforts.

Responsibilities:

• Lead Sourcing and Management: Sourcing and validating incoming leads from marketing channels such as property portals, social media ads, referrals, and walk-ins. Maintaining accurate and updated lead data in CRM systems or Excel trackers. Categorizing leads into hot, warm, and cold prospects based on interest level, budget, and purchase timeline. Coordinating with marketing and digital teams to ensure lead quality and feedback loop for campaign optimization.
• Lead Qualification and Engagement: Initiating first contact with leads within defined SLAs (Service Level Agreements). Understanding customer requirements such as property type, budget, location preference, and buying intent. Providing accurate and persuasive information about ongoing and upcoming real estate projects. Ensuring every lead receives timely follow-ups through calls, WhatsApp, and emails to maintain engagement. Recording all interactions and remarks in the CRM for easy tracking and accountability.
• Site Visit Coordination: Persuading qualified leads to schedule site visits by communicating project USPs and value propositions. Coordinating with the on-site sales and admin teams to ensure seamless visit scheduling and hospitality. Sending reminders and location details before visits and confirming attendance. Capturing feedback post-visit to assess buyer interest and readiness for negotiation.
• Post Site Visit Follow-up: Following up consistently post site visit to address queries and objections. Sharing digital brochures, videos, and financial details to help buyers make informed decisions. Maintaining a strong follow-up rhythm to convert high-potential leads into negotiations.
• Negotiation Support & Closure Coordination: Setting up meetings between interested clients and Sales Head/Manager for price discussions. Sharing pre-meeting context and buyer profile with the Sales Head to prepare for negotiation. Tracking negotiation progress and providing updates to management until deal closure. Ensuring all client communications are documented professionally until handover to CRM or post-sales team.

Requirements:

• Fluency in English, Hindi, and Telugu.
• Persuasion and influencing skills, rapport-building skills, and excellent telephone and call-handling etiquette.
• Strong listening and questioning skills, along with effective time management and prioritization.
• Proficiency in objection handling and CRM/lead management skills.
• Basic presentation and email writing abilities.
• Knowledge of real estate project details, pricing, USPs, locality and market trends, and competitor projects.
• Familiarity with CRM tools (HubSpot, LeadSquared, etc.) and sales funnel/conversion stages.
• Candidates should be confident, customer-centric, target-driven, accountable, professional, and possess a brand ambassador mindset.
• High energy, enthusiasm, persistence, resilience, and empathetic listening are crucial.
• Willingness to learn, honesty, and transparent communication are highly valued.
• Motivated by performance incentives, recognition, passionate about real estate and customer service, and focused on career growth and learning.