Inside Sales Executive

Roles & Responsibilities:

• Qualify leads by understanding customer needs and requirements.
• Understand clients' needs and objectives, and proactively identify opportunities to up-sell or cross-sell products or services.
• Collaborate with internal teams to ensure smooth implementation of new accounts and effective resolution of issues or concerns.
• Identify business opportunities by identifying prospects.
• Sell products by establishing contact, developing relationships with prospects, and recommending suitable solutions.
• Conduct outbound calling using data collected through lead generation activities and secondary data sources.
• Follow up daily on existing leads and work on new leads.
• Provide feedback to the product development team based on customer insights.
• Build and maintain strong customer relationships to ensure satisfaction and identify upselling opportunities.

Requirements:

• Any Undergraduate (UG) or Postgraduate (PG) degree preferred.
• Demonstrated track record of meeting or exceeding sales targets.
• Excellent verbal and written communication skills.
• Ability to build rapport with customers over the phone or through virtual channels.
• Strong negotiation and closing skills.
• Familiarity with CRM software for managing leads and tracking sales activities.
• Ability to work independently as well as collaboratively within a team environment.
• Persistence, resilience, and a positive attitude towards overcoming challenges in a competitive sales environment.

Languages:

• English.
• Hindi.
• Regional Language.

Job Details:

• Job Type: Full-time, On-site (6-day work week).
• Job Location: Bangalore.