Telesales Executive (International Telecom)

Responsibilities

• Drive sales growth by promoting international telecom products and services to customers.
• Manage customer interactions and build strong relationships with international clients.
• Achieve assigned sales targets and contribute to business growth.
• Understand customer needs and recommend suitable telecom solutions.
• Maintain high standards of customer service and professionalism during sales interactions.
• Support the sales team in improving conversion rates and revenue generation.
• Make outbound calls to international customers and generate sales leads.
• Explain telecom products, plans, offers, and services to prospective customers.
• Identify customer requirements and provide appropriate solutions.
• Follow up with potential customers and convert leads into sales.
• Maintain accurate records of customer interactions and sales activities.
• Update customer details and sales information in CRM systems.
• Handle customer queries and provide timely assistance.
• Build and maintain positive relationships with customers.
• Coordinate with internal teams for order processing and service activation.
• Handle objections professionally and close sales effectively.
• Provide regular sales reports and updates to the reporting manager.
• Ensure compliance with company policies and sales processes.

Requirements

• Graduate or equivalent qualification preferred.
• Freshers –1 years of experience in telesales, telecalling, BPO, or international sales preferred.
• Experience in international telecom sales will be an added advantage.
• Excellent verbal communication skills in English.
• Ability to communicate confidently with international customers.
• Strong convincing and negotiation skills.
• Target-oriented approach with the ability to achieve sales goals.
• Basic knowledge of CRM software and MS Office.
• Willingness to work in rotational shifts/night shifts as per business requirements.