Assistant Manager - Operations & Client Coordination

About Oorjaa

Tech-driven B2B intra-city logistics platform. Uses smart routing, fleet optimization, real-time tracking to power last-mile and mid-mile delivery for top e-commerce, quick-commerce, enterprise clients.

Role Summary

Support daily client operations, planning, ground execution Pune. Manage fleet allocation, vendor billing, team alignment. Resolve escalations fast, maintain clean MIS reports.

What You Will Do

• Client Ownership: Primary contact client operations. Manage daily requests, feedback, escalations fast.
• Resource & Fleet Allocation: Plan routes, assign vehicles, optimize resource use daily.
• Team Coordination: Bridge Ground, Planning, Operations teams. Keep all units aligned.
• Performance & Vendor Billing: Track daily KPIs, audit vendor bills, maintain accurate MIS reports.
• Escalation Management: Resolve critical client, field issues fast. Minimize downtime.

What We Need

• 2–4 years experience logistics, fleet management, ops coordination.
• Any bachelor degree.
• Strong skills Excel, MIS reporting, route planning.
• Good local geography knowledge Pune.
• Strong communication, quick problem-solving skills.

Benefits & Perks

• Provident Fund (PF) contribution.
• Paid Leaves (PL).