Telecaller

Lyros Technologies is actively hiring for the role of telecaller!

Roles and Responsibilities:

• Initiate outbound calls to potential customers to promote products or services.
• Respond to customer inquiries and provide accurate information about offerings.
• Address customer concerns and resolve issues effectively to ensure satisfaction.
• Gather customer feedback and record interactions accurately in the CRM system.
• Follow communication scripts and guidelines to deliver a consistent brand message.
• Identify customer needs and tailor sales pitches accordingly.
• Achieve daily and weekly call targets and performance metrics.
• Collaborate with team members to share best practices and improve performance.
• Maintain a positive and professional demeanor during all customer interactions.
• Stay updated on product knowledge and company offerings to provide informed assistance.