Sales Officer

Responsibilities

• Drive New Customer Acquisition - Proactively identify and onboard new clients for gold loan products through structured field engagements, strategic referral networks, and localized promotional campaigns.
• Client Engagement & Product Presentation - Conduct in-person client consultations and deliver compelling product demonstrations to articulate the value proposition and generate incremental business.
• Sales Strategy Execution - Implement targeted sales and marketing initiatives to catalyze business expansion within the designated territory, in alignment with organizational growth objectives.
• Relationship Management & Service Excellence - Cultivate enduring customer relationships by ensuring seamless service delivery, timely support, and high levels of client satisfaction.
• Operational & Compliance Adherence - Ensure full compliance with regulatory frameworks and internal standard operating procedures, particularly in documentation, verification, and process execution.
• Gold Evaluation & Verification - Accurately assess gold ornaments for weight, purity, and karat value using calibrated tools and standardized testing protocols.
• Market Intelligence & Product Knowledge - Remain continuously informed about prevailing gold loan policies, lending norms, industry best practices, and competitor offerings to stay ahead in the market.
• Bank Relationship Management - Foster and maintain effective working relationships with partner banks, facilitating collaborative business development and joint customer engagement.
• Balance Transfer Management - Oversee the end-to-end execution of gold loan balance transfers — from case initiation and fund disbursement to coordination with banking personnel and timely fund settlements.

Requirements

• Any Graduate with 1+ years of experience in Gold loan sales.
• A keen understanding of gold loan processes and local market dynamics is essential.
• High energy, field mobility, and a strong customer-first approach.