CRM Executive

Smart4Talent is hiring for a CRM Executive!

Responsibilities:

• Manage customer relationships through effective communication and support.
• Maintain and update CRM databases with accurate customer information.
• Assist in the development and implementation of CRM strategies.
• Collaborate with sales and marketing teams to enhance customer satisfaction.
• Generate reports and analyze CRM data to identify trends and opportunities.
• Provide training and support to new CRM users as needed.

Requirements:

• 1-3 years of experience in a CRM role within the IT industry.
• Proven ability to manage and nurture client relationships.
• Strong understanding of CRM software and best practices.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Bachelor's degree in Business Administration, Marketing, IT, or a related field is preferred.