Business Development Associate

Role Overview

We are looking for an enthusiastic and result-oriented Business Development Associate (BDA) / Telecaller to join our Admissions & Business Development team. The ideal candidate will connect with prospective students, understand their study abroad aspirations, conduct first-level counselling, and schedule qualified students for detailed counselling sessions with Senior Admission Counsellors.

Key Responsibilities

• Call and follow up with leads generated through digital marketing, referrals, and other sources.
• Understand students’ academic background, budget, preferred destination, and career goals.
• Conduct first-level counselling and explain study abroad opportunities.
• Qualify leads and schedule counselling sessions with Senior Admission Counsellors.
• Maintain accurate lead records in CRM.
• Follow up consistently with interested students to maximize conversions.
• Build professional relationships with students and parents.
• Meet daily calling, follow-up, and counselling targets.
• Coordinate with admissions and operations teams for smooth processing.
• Stay updated with study abroad trends, university intakes, and visa requirements.

Eligibility Criteria

• Graduate in any discipline.
• 0.6–3 years of experience in Telecalling, Sales, Business Development, Customer Support, or Study Abroad Counselling.

Preferred Skills

• Excellent spoken and written English.
• Good communication skills in Hindi.
• Strong convincing and counselling abilities.
• Confidence in handling phone and video conversations.
• Positive attitude and customer-first approach.
• Ability to work in a target-driven environment.
• Basic computer skills (MS Office, Google Sheets, CRM).

Key Performance Indicators (KPIs)

• Daily outbound calls and follow-ups.
• Qualified counselling appointments booked.
• Lead-to-counselling conversion ratio.
• Counselling-to-application conversion support.
• CRM data accuracy and timely updates.
• Monthly admissions contribution.

What We Offer

• Competitive fixed salary + attractive incentives.
• Performance-based growth opportunities.
• Professional training in study abroad counselling.
• Supportive and collaborative work environment.
• Fast career progression into Senior Counsellor or Team Leader roles.

Why Join Us?

• Work with leading international universities.
• Learn from experienced admission professionals.
• Build a rewarding career in the international education industry.
• Earn attractive incentives based on performance.

Apply now and start your career in the overseas education industry!