Inside Sales Executive

Resource Advisory Junction is hiring for the role of Inside Sales Executive (Telecaller)!

About the Company:

A leading AV Solution company is seeking a motivated Inside Sales Executive to join their team. This role offers a dynamic environment with a focus on client engagement and sales within the Audio-Visual, IT, or electronics industry.

Responsibilities:

• Make daily follow-up calls to existing and prospective clients.
• Understand and verify customer requirements to recommend suitable AV products and solutions.
• Identify new business opportunities and generate sales leads.
• Coordinate closely with the sales team to ensure timely follow-up and closure of sales opportunities.
• Follow up on quotations, proposals, inquiries, and pending orders.
• Convert inquiries into sales orders by effectively explaining product features and benefits.
• Build and maintain strong customer relationships through regular communication.
• Maintain accurate records of customer interactions, follow-ups, and sales activities.
• Coordinate with internal teams to ensure timely order processing and customer satisfaction.
• Achieve assigned sales, lead generation, and customer engagement targets.

Requirements:

• Excellent verbal communication and convincing skills.
• Strong customer relationship and follow-up abilities.
• Good sales, negotiation, and closing skills.
• Ability to understand customer requirements and recommend appropriate AV products.
• Basic computer knowledge and proficiency in MS Office; CRM experience is an added advantage.
• Self-motivated, target-oriented, and able to work effectively in a team.
• Graduate in any discipline.
• 1–3 years of experience in telecalling, inside sales, telesales, or customer relationship management.
• Experience in the Audio-Visual (AV), IT, or electronics industry will be an added advantage.