Presales Associate

Brightchamps Edutech Company is hiring for Presales Associate

About the Company

BrightChamps Edutech Company is a global ed-tech giant aimed at bridging the gap between school education and real-world skills. From AI and Robotics to Financial Literacy, we empower kids to become the next generation of technology leaders. With a presence in over 30 countries, we are looking for talent that moves as fast as we do.

Responsibilities

• Connect with prospective parents via calls and other communication channels to introduce BrightCHAMPS programs and understand their child’s learning needs.
• Qualify leads based on interest, age group, program fit, and readiness for demo sessions.
• Schedule and coordinate demo classes based on parent availability and counselor or trainer slots.
• Explain program offerings, learning outcomes, and the value proposition of BrightCHAMPS in a clear and persuasive manner.
• Handle incoming inquiries, resolve basic questions, and ensure a smooth handoff to the sales or counseling team.
• Maintain accurate lead details, follow-up notes, and status updates in CRM/tools.
• Follow up with interested leads to improve show-up rates for demos and support conversion goals.
• Collaborate with sales, operations, and customer-facing teams to ensure a seamless parent experience.

Requirements

• Bachelor’s degree in any discipline.
• 0–1 years of experience in presales, inside sales, telesales, customer engagement, or edtech sales support.
• Strong verbal and written communication skills in English; a neutral or clear speaking accent is preferred for parent-facing conversations.
• Good persuasion, objection-handling, and rapport-building skills.
• Basic understanding of sales processes, lead management, and customer interaction.
• Comfort working with CRM systems, Google Sheets, Excel, and basic computer tools.
• Ability to multitask, manage follow-ups, and work in a target-driven environment.