Telecalling Executive

Trance Home India Private Limited is hiring for Telecalling Executive

About the Company

Trance Home India Private Limited is a dynamic and growing company in the BPO sector, dedicated to providing exceptional services to our clients. We are committed to fostering a supportive and energetic work environment where our employees can thrive and develop their careers. Join our team and be a part of a company that values your contribution.

Required Qualification : 10, 10+2, Diploma (Telugu Mandatory)

• No B.E, B.tech, MBA, MCA, Pharmacy & other PG's please don't apply
• Purely Office job
• Day shift only
• No Virtual Interviews

Responsibilities

• Handle outbound calls with professionalism and courtesy.
• Provide accurate information to customers regarding products and services.
• Address customer inquiries, resolve issues, and ensure customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Meet and exceed daily and weekly performance targets.
• Collaborate with team members to achieve departmental goals.
• Continuously improve product knowledge and communication skills.

Requirements

• 0-3 years of experience in a BPO environment.
• Excellent verbal communication and interpersonal skills.
• Ability to work effectively in a fast-paced and target-driven environment.
• Strong problem-solving abilities and customer-centric approach.
• Proficiency in relevant computer applications and systems.
• Ability to adapt to new processes and technologies.
• High school diploma or equivalent; a bachelor's degree is a plus.