Business Development Internship

Role Description:

The intern will be responsible for lead generation, market research, customer service, cold calling, and preparing presentations for potential clients while supporting day-to-day business development activities.

Responsibilities of the Intern:

• Understand customers' needs, concerns, and questions through active listening.
• Show empathy towards customers and resolve their concerns with patience and professionalism.
• Communicate clearly using concise and easy-to-understand language.
• Maintain a positive, polite, and professional attitude during all customer interactions.
• Develop strong problem-solving skills to address customer concerns effectively.
• Be proactive in identifying solutions and offering suitable alternatives when required.
• Provide prompt and efficient customer service while respecting customers' time.
• Adapt communication style, tone, and pace based on customer preferences.
• Seek feedback from supervisors and colleagues to continuously improve telephonic communication skills.
• Participate in training sessions and regularly practice communication techniques.

Requirements:

• Proficiency in Hindi is mandatory.