Key Account Manager

About the Role

We are seeking an experienced Key Account Manager to onboard Corporates. The Key Account Manager will be responsible for developing and maintaining long-term relationships with clients, ensuring customer satisfaction, identifying new business opportunities, and achieving sales targets.

IT Training domain experience | B2B Sales

Prior exposure to AI tools, analytics platforms, and experience with Claude, including creating and deploying AI agents is mandatory.

Key Responsibilities:

• Manage and nurture client relationships.
• Identify upselling and cross-selling opportunities.
• Drive account growth and achieve revenue targets.
• Act as the primary point of contact for clients and key stakeholders.
• Lead and mentor a team to achieve business objectives.
• Collaborate with internal teams to ensure smooth service delivery.
• Maintain account and pipeline updates in CRM systems.

Requirements:

• Experience in Account Management, Inside Sales, or Customer Success.
• Mandatory experience in IT Training or EdTech.
• Team management and performance-handling experience.
• Strong communication, negotiation, presentation, and stakeholder-management skills.
• Ability to build long-term client relationships and work in a target-driven environment.
• Experience with global clients and CRM/sales automation tools is preferred.